I have an Avaya Communication Manager sending CDR to a kiwi syslog server. For some reason, the link is down and the buffer is filling up. What happens if I busy/release the CDR link? Will I lose the buffer? Scary!
Short answer is no. I just tried it. I performed a busy/release on the primary CDR link and the buffer is still at 40%. Unfortunately, the link is still down so I’ll have to check with the syslog team. But I just wanted to let all of you know that it’s safe to restart the link.
status cdr-link CDR LINK STATUS Primary Secondary Link State: down up Number of Retries: 18 Date & Time: 2015/09/23 06:35:59 2015/09/12 07:46:56 Forward Seq. No: 0 0 Backward Seq. No: 0 0 CDR Buffer % Full: 41.21 0.00 Reason Code: CDR connection is closed OK
I ended up disabling and then enabling the TCP listener in Kiwi and the buffer immediately cleared. Is anyone interested in a post on how to capture CDR to a SYSLOG server?