I have an Avaya Communication Manager sending CDR to a kiwi syslog server. For some reason, the link is down and the buffer is filling up. What happens if I busy/release the CDR link? Will I lose the buffer? Scary!

Short answer is no. I just tried it. I performed a busy/release on the primary CDR link and the buffer is still at 40{0ed28e3470e974017c124b0897303dd14e34b5245564abb28916e7d48d9b07c0}. Unfortunately, the link is still down so I’ll have to check with the syslog team. But I just wanted to let all of you know that it’s safe to restart the link.

status cdr-link
                                CDR LINK STATUS
                   Primary                      Secondary

       Link State: down                         up
Number of Retries: 18
      Date & Time: 2015/09/23 06:35:59          2015/09/12 07:46:56
  Forward Seq. No: 0                            0
 Backward Seq. No: 0                            0
CDR Buffer {0ed28e3470e974017c124b0897303dd14e34b5245564abb28916e7d48d9b07c0} Full:  41.21                         0.00
      Reason Code: CDR connection is closed     OK

I ended up disabling and then enabling the TCP listener in Kiwi and the buffer immediately cleared. Is anyone interested in a post on how to capture CDR to a SYSLOG server?