Roger in Business Insider about my plans to destroy the inbound Windows Support scam

Not to mix business and pleasure, but my “hobby” made the news this week. I was in the top 10 on reddit/r/technology and Business Insider wrote a nice article. Besides my career as a telecommunications consultant, I also build robots that talk to telemarketers. I told the story in a recent TEDx talk, but just last week I got a popup saying that I had a virus on my computer and I needed to call Microsoft support. So I called them back 600 times on 20 simultaneous channels. After about 300 calls, they shut off the number. One down…

Anyway, the article is linked below. If you’re inclined, you can go to and subscribe to the service. You will love telemarketer calls when you use my bots.

I know I owe you all some scripts to parse the output from Avaya phone systems. Sorry I’m so distracted by this Jolly Roger thing…



3 thoughts on “Roger in Business Insider about my plans to destroy the inbound Windows Support scam

  1. Marc

    Roger, I discovered your work in this BI article a friend of mine shared on Facebook with the legend “this guy is a Genius”. I can’t agree more. I just took a one year subscription to your service, for as low as $6. Why is the price so low? If it delivers on the promise, it will save at least 2 hours of my life every year, which worth more than $6.
    Have you ever considered deploying in other languages? I would like to help you to develop the French version for France. You will make a killing there.

  2. Janelle

    A face and a voice I can add to your name! Very nice! I am subscribed. Haven’t had a chance to use it yet though. By the time I find the number in my phone to conference in, the call has ended. But I can’t wait to try it! Glad it is getting more publicity!


Leave a Reply

Your email address will not be published. Required fields are marked *